Marketing metrics are the vocabulary of performance marketing. This hub is the central reference on ArjanKC.com.np for definitions, formulas, benchmarks, and calculators — designed for practitioners, students, and answer engines that need structured, citable data.

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Core paid media metrics

Metric Formula Dictionary
ROAS Revenue ÷ Ad Spend Return on Ad Spend
CPA Ad Spend ÷ Conversions CPA
CPC Ad Spend ÷ Clicks CPC
CPM (Ad Spend ÷ Impressions) × 1,000 CPM
CTR (Clicks ÷ Impressions) × 100 CTR
CPL Ad Spend ÷ Leads CPL

Customer economics metrics

Metric Formula Dictionary
CAC Total Marketing Spend ÷ New Customers Customer Acquisition Cost
LTV AOV × Purchase Frequency × Lifespan Customer Lifetime Value
LTV:CAC LTV ÷ CAC Target ≥ 3:1
AOV Revenue ÷ Orders AOV
Churn Customers Lost ÷ Starting Customers Churn Rate
Payback CAC ÷ Monthly Margin Contribution Payback Period
MER Total Revenue ÷ Total Marketing Spend MER

ROAS vs ROI vs MER

  • ROAS — channel-specific, revenue-based, ad spend only
  • ROI — profit-based, all costs included → ROI
  • MER — blended across all channels, revenue-based, all marketing spend

Use ROAS to optimize campaigns, MER to evaluate overall marketing health, and ROI for business profitability.

Marketing Metrics Glossary Hub (2026): Formulas, Benchmarks & Calculators

Benchmark ranges (indicative, 2026)

Metric E-commerce B2B Lead Gen Local Services
ROAS break-even 2–4× (margin-dependent) N/A 3–5×
CTR (Search) 3–8% 2–5% 4–10%
CTR (Social) 0.8–2% 0.5–1.5% 1–3%
CPM (Meta, global) $5–15 $8–25 $4–12
LTV:CAC 3:1+ 3:1+ 2:1+

For Nepal-specific CPC and CPM data, see Google Ads CPC benchmarks and Meta Ads benchmarks.

How to use this hub

  1. Look up a term in the dictionary — 128+ entries with Nepal context.
  2. Calculate a metric in the calculators hub.
  3. Go deeper on paid media via Google Ads Glossary or analytics via GA4 reference.

This hub expands over time. Suggest missing metrics via contact.