Unit 1: Introduction to Information Systems

Short Answer Questions (2-3 marks each)

  1. Define an Information System (IS). What are its five components?

  2. Distinguish between data and information with examples.

  3. What is a Computer-Based Information System (CBIS)?

  4. List three reasons why studying information systems is important for business students.

  5. Explain the impact of IT on modern organizations.

Long Answer Questions (5-8 marks each)

  1. Describe the five components of an Information System. Explain how they work together to process data into information. (8 marks)
    • Components: Hardware, Software, Data, Procedures, People

  2. Discuss the importance of Information Systems to society. Include examples from healthcare, education, and business. (6 marks)

  3. Explain the different types of Computer-Based Information Systems (CBIS) and their organizational applications. (6 marks)

Unit 2: Organizational Strategy and Information Systems

Short Answer Questions (2-3 marks each)

  1. Define a business process. Give two examples.

  2. What is Business Process Reengineering (BPR)? How does it differ from Business Process Improvement (BPI)?

  3. Explain Porter’s Competitive Forces Model.

  4. What is a value chain? How can IT add value?

  5. Define competitive advantage. How can IS provide competitive advantage?

Long Answer Questions (5-8 marks each)

  1. Explain the concepts of BPI, BPR, and BPM. When should an organization use each approach? (8 marks)

  2. Discuss how organizations use Information Systems to respond to business pressures. Provide specific examples. (6 marks)

  3. Using Porter’s Five Forces Model, explain how a company can use IT to gain competitive advantage. (6 marks)

  4. Describe the role of IT in supporting organizational responses to market pressures. (5 marks)

Unit 3: Data and Knowledge Management

Short Answer Questions (2-3 marks each)

  1. What is a database? How does it differ from a file system?

  2. Define Big Data. What are the 5 V’s of Big Data?

  3. What is a Data Warehouse? How does it differ from a database?

  4. Explain the concept of Knowledge Management (KM).

  5. What is a relational database? What is a primary key?

Long Answer Questions (5-8 marks each)

  1. Discuss the challenges of managing organizational data. How do databases address these challenges? (8 marks)

  2. Explain the database approach and the relational model. Include concepts like tables, rows, columns, and relationships. (6 marks)

  3. Describe the Knowledge Management lifecycle. How does KM benefit organizations? (6 marks)

  4. Compare and contrast data warehouses and data marts. When would an organization use each? (5 marks)

Unit 4: Wireless, Mobile Computing, and M-Commerce

Short Answer Questions (2-3 marks each)

  1. List three wireless communication technologies and their applications.

  2. Define M-Commerce. How does it differ from E-Commerce?

  3. What is the Internet of Things (IoT)? Give three examples.

  4. Explain the concept of location-based services in mobile computing.

  5. What is 5G? What advantages does it offer over 4G?

Long Answer Questions (5-8 marks each)

  1. Describe the evolution of wireless networking technologies from Bluetooth to 5G. What are the business implications of each? (8 marks)

  2. Discuss the applications of mobile computing and M-commerce in business. Include banking, retail, and healthcare examples. (6 marks)

  3. Explain the Internet of Things (IoT) and its impact on businesses and consumers. Discuss potential benefits and challenges. (6 marks)

  4. Compare Wi-Fi and cellular networks for business applications. When would you use each? (5 marks)

Case Study Questions

Case Study 1: Digital Transformation (10 marks)

A traditional retail store in Kathmandu wants to implement information systems to improve operations and compete with online retailers.

a) What types of information systems would you recommend? (3 marks) b) How can they use data analytics to understand customer behavior? (3 marks) c) What mobile commerce features should they implement? (4 marks)

Case Study 2: Knowledge Management in a Consulting Firm (10 marks)

A consulting firm struggles with knowledge sharing among employees across different projects.

a) How would you design a knowledge management system for them? (4 marks) b) What technologies would support knowledge capture and sharing? (3 marks) c) What cultural changes are needed for successful KM implementation? (3 marks)

Answer Guidelines

Unit 1-2 Key Points

  • IS Components: Hardware, Software, Data, Procedures, People
  • CBIS Types: TPS, MIS, DSS, EIS, Expert Systems
  • Competitive Forces: Suppliers, Buyers, Substitutes, New Entrants, Rivalry

Unit 3-4 Key Points

  • 5 V’s of Big Data: Volume, Velocity, Variety, Veracity, Value
  • Database advantages: Data integrity, security, reduced redundancy, concurrent access
  • Mobile technologies: Bluetooth, Wi-Fi, 4G/5G, NFC