In the traditional Nepali agency model, if you got 10 new clients, you had to hire 2 new staff members.

In the AI Automation model, if you get 10 new clients, you just upgrade your server plan.

Marketing automation has existed for years (think Mailchimp), but AI Marketing Automation is different. It doesn’t just send emails; it thinks, decides, and executes complex workflows that used to require a human project manager.

The “Agentic” Workflow

We are moving from “Triggers” to “Agents.”

  • Old Automation (If This Then That): If a lead fills a form -> Send an email.
  • New AI Automation: If a lead fills a form -> AI Agent reads the form -> AI researches the lead’s company on LinkedIn -> AI decides if they are a “High Value” client -> AI writes a personalized proposal -> AI sends it.

3 Workflows You Can Build Today

Here are three automations I use at Gurkha Technology to save 20+ hours a week.

1. The “Smart” Lead Qualifier

  • Tools: Facebook Lead Ads + Zapier + ChatGPT.
  • Process:
    1. Lead comes in from Facebook.
    2. Zapier sends the data to ChatGPT.
    3. Prompt: “Analyze this lead (Phone: 98XXXX). Is the email generic (@gmail) or corporate? Based on their ‘Message’ field, rate their intent from 1-10.”
    4. If score > 8, auto-assign to the Sales Head. If < 5, add to weekly newsletter.

2. Automated Meeting Prep

  • Tools: Google Calendar + Perplexity AI + Slack.
  • Process:
    1. 15 minutes before a client meeting.
    2. Automation triggers Perplexity to search for “Recent news about [Client Company Name].”
    3. Summary is posted to my Slack so I walk into the meeting looking like a genius.

3. Review Response System

  • Tools: Google My Business + Make.com + ChatGPT.
  • Process:
    1. New Google Review received.
    2. AI reads sentiment.
    3. AI drafts a polite, specific response.
    4. (Optional) It waits for my “Approve” click on Slack before posting.

Tools of the Trade

You don’t need to be a coder, but you do need to know these platforms:

  1. Zapier: The easiest way to connect apps. The new “Zapier Central” allows you to teach AI bots how to use your apps.
  2. Make.com (formerly Integromat): Cheaper and more powerful than Zapier. Best for complex logic.
  3. n8n: Open-source and self-hostable. Great for data privacy.

The Consequence of Scale

Automation allows you to service 50 clients with the same quality you used to service 5. But remember: Automation amplifies quality.

If your process is bad, automation just makes it bad faster. Always refine your manual process before you automate it.