IT 204: E-Commerce
By the end of this chapter, you will be able to:
Definition: Digital marketing encompasses a wide range of strategies and channels used to reach customers online for e-commerce.
Today, we'll explore the core strategies:
SEM: The practice of marketing a business using paid advertisements that appear on search engine results pages (SERPs).
Think "Pay-Per-Click" (PPC). You pay for visibility to capture customer search intent immediately.
SEO: The process of optimizing your website to get organic, or unpaid, traffic from the search engine results page.
This is a long-term strategy focused on building authority and ranking higher naturally.
Click a card to select it, then click the correct bucket. Click a placed chip to return it to the pool.
Display Ads: The use of banner ads, images, and videos to advertise on websites, apps, and social media.
Primary Goal: Brand Awareness
Email Marketing: Sending commercial messages to a group of people via email.
It's a powerful tool for building customer relationships, loyalty, and trust. Not just for promotions!
Think: What brand sends you emails you actually open? What makes them effective?
Select ALL items that represent effective email marketing. Then click Check.
Social Media Marketing: Using social media platforms to connect with your audience to build your brand, increase sales, and drive website traffic.
Key Activities:
Select a card, then click the correct goal column to place it. Click a chip to return it.
Content Marketing: Creating and sharing valuable, relevant, and consistent online content to attract and retain a clearly defined audience.
The goal is to provide value, not just to sell.
Examples:
Click ALL tiles that are genuine examples of content marketing. Then check your answers.
Content marketing = provides real value to the audience; does NOT directly pitch the product.
Digital marketing is a rapidly growing field in Nepal. Businesses are leveraging these strategies to reach a wider audience.
Dominant Channel: Social Media is the most popular channel, with Facebook, Instagram, and TikTok leading the way.
Digital marketing provides a diverse toolkit for e-commerce businesses to attract, engage, and retain customers.
Any questions?
Next Topic: Unit 5.3: An Introduction to Marketing Technologies (MarTech) | IT 204 Notes