MBA Module: Digital Marketing
Week 2
Owned Media & Rapid Prototyping
Your website is your most valuable digital asset. Let's build it.
Today's Agenda
- What is Owned Media — and Why It Matters
- Anatomy of a High-Converting Landing Page
- UI/UX Principles for Non-Designers
- Mobile-First Design Thinking
- Core Web Vitals & Page Speed
- Intro to Conversion Rate Optimisation (CRO)
- Lab: Build Your Digital Sandbox Landing Page
Part 1: Owned Media
The assets you control — forever.
The Three Media Types
| Type |
What It Is |
Risk Level |
| Owned |
Website, email list, blog, app |
Low — you control it |
| Earned |
Organic rankings, PR, reviews |
Medium — must be earned |
| Paid |
Ads on Google, Meta, LinkedIn |
High — stops when budget stops |
Strategic Insight: Paid media rents attention. Owned media owns it.
Your Website as a Sales System
Most business owners think of a website as a brochure. MBA thinking reframes it as a 24/7 automated sales representative.
Brochure Mindset
- "About Us" focused
- No clear call-to-action
- Looks nice, converts poorly
System Mindset
- Visitor-benefit focused
- Single, clear conversion goal
- Tested, optimised, data-driven
Part 2: Anatomy of a Landing Page
The seven sections every high-converting page must have.
The Hero Section
Rule: You have 3–5 seconds to answer: "Am I in the right place? Can this help me?"
- Headline: The primary benefit, not the feature. "Get More Customers Online" not "Digital Marketing Services"
- Sub-headline: Clarify who it is for and how
- CTA Button: Action-oriented, above the fold
- Hero Image/Video: Show the outcome, not the process
Social Proof & Trust Signals
People follow people. The visitor asks: "Do others trust this brand?"
Types of Proof
- Client logos ("As seen in...")
- Testimonials with photos & names
- Case studies with numbers
- Star ratings (Google, Trustpilot)
- Certifications and awards
Nielsen Norman Group: 70% of users look at testimonials before making a purchase decision.
The Value Proposition Block
Explain clearly: "Here's exactly how we solve your problem."
Problem
Acknowledge the pain point your visitor feels
Solution
Show how your product/service resolves it
Outcome
Paint the picture of life after the solution
Part 3: UI/UX for Business Leaders
You don't need to code. You need to direct.
Core UI/UX Principles
- Hierarchy: The most important element must be the most visually dominant
- White Space: Breathing room isn't empty space — it's clarity
- Contrast: Your CTA button must stand out; don't match the background
- Consistency: Same fonts, colours, and spacing throughout. Confusion kills conversion
- Fitts's Law: Important buttons should be large and easy to click/tap
The F-Pattern & Z-Pattern
F-Pattern
How users scan text-heavy pages (blogs, articles, results pages). Eyes move left-to-right then scan down the left margin.
Apply it: Put key content in the first two paragraphs and use subheadings.
Z-Pattern
How users scan sparse, visual pages (landing pages, ads). Eyes follow a Z: top-left → top-right → diagonal → bottom-right.
Apply it: Put logo top-left, benefits top-right, CTA bottom-right.
Part 4: Mobile-First & Core Web Vitals
Google ranks by mobile. Build for thumbs first.
Mobile-First Reality
The Numbers
- 60%+ of all web traffic is mobile
- Google uses mobile-first indexing
- 53% of mobile users leave a site if it takes >3 seconds to load
Design Principles
- 44px minimum touch target size
- Single-column layout first
- Compress images aggressively
- Avoid hover-only interactions
- Test on real devices, not just desktop browser resize
Core Web Vitals (CWV)
Google's key metrics for page experience ranking signals.
| Metric |
What It Measures |
Good Score |
| LCP |
Largest Contentful Paint — how fast main content loads |
< 2.5 seconds |
| INP |
Interaction to Next Paint — page responsiveness |
< 200ms |
| CLS |
Cumulative Layout Shift — visual stability |
< 0.1 |
Part 5: Conversion Rate Optimisation (CRO)
Making your existing traffic work harder.
What is CRO?
Definition: The systematic process of increasing the percentage of website visitors who take a desired action — without increasing traffic spend.
If 100 visitors come to your page and 2 convert → 2% Conversion Rate.
If CRO improves it to 4%, you've doubled your revenue with the same ad spend.
This is why CRO is often called the highest-ROI marketing activity.
CRO Methodology
1. Research
Heatmaps, session recordings, user surveys
2. Hypothesise
"Changing X will improve conversions because Y"
3. Test (A/B)
Run statistically valid experiments; don't guess
Tools: Google Optimize, VWO, Hotjar, Microsoft Clarity (free)
The A/B Test Mindset
Never change multiple things at once. Isolate variables.
| Test Element |
What to Test |
| Headline |
Benefit-led vs. problem-led vs. curiosity-led |
| CTA Button |
Text, colour, size, placement |
| Form Length |
3 fields vs. 6 fields |
| Social Proof |
Position above vs. below CTA |
Lab: Build Your Landing Page
Your Digital Sandbox — Sprint 1
Use a no-code tool (Google Sites, Carrd, Webflow Free) to build a one-page landing page with:
- A headline and sub-headline for your business
- One clear CTA (button with action text)
- At least one trust signal (even a quote works)
- A brief value proposition section
- A simple contact/lead capture form
Deliverable for Week 2
Live Landing Page URL
- Submit the public URL of your deployed page
- Screenshot of Google PageSpeed Insights score
- Identify one element you would A/B test and explain why
Due before the start of Week 3.